Contact Us

Reach out

We're here to help you with any questions about our premium coffee selection, orders, or brewing advice. Reach out to us through any of the convenient methods below.

General Information

Business Hours

Day Hours
Sunday - Thursday 9:00 AM - 6:00 PM
Friday - Saturday 10:00 AM - 5:00 PM

We typically respond to emails within 24 hours during business days.

Delivery & Shipping Inquiries

Questions about your order, delivery status, or shipping options? We're here to help!

  • Order Tracking: Share your order number via WhatsApp for instant updates
  • Delivery Areas: All across UAE
  • Free Shipping: Orders over 150AED in UAE

Coffee Expertise & Support

Our coffee experts are passionate about helping you brew the perfect cup:

  • Brewing Advice: Get personalized brewing recommendations
  • Product Questions: Learn about our coffee origins and flavor profiles
  • Custom Orders: Special requests for bulk or corporate orders
  • Returns & Exchanges: We'll make it right if you're not satisfied

What to Include in Your Message

To help us assist you quickly, please include:

  • Your name and contact information
  • Order number (if applicable)
  • Specific question or concern
  • Preferred response method

Follow Us

Stay connected for coffee tips, new arrivals, and exclusive offers:

  • Instagram: @rcr.ae
  • Tiktok: @rare.coffee.roaste

We value your feedback and are committed to providing exceptional service. Thank you for choosing Rare Coffee for your premium coffee needs!